Terms and Conditions:

We look forward to welcoming you to Gardener's Cottage.
Please read the details below carefully as it is in both our interests for you to have a happy and safe holiday.

Booking Arrangements:
To make a booking please telephone Steve or Susan Dalton on (01229) 718524 to check availability. Telephone bookings are held for 7 days, so please return your completed booking form and deposit cheque (payable to Mrs.S.Dalton) within that time. Your holiday is confirmed once you have received written confirmation from us and we reserve the right to refuse any booking before we have issued the written holiday confirmation form. You must be over 18 years of age at the time of making your booking. As soon as you receive the written holiday confirmation form, you must check it carefully. Any errors must be reported to us immediately.

Balance Payment:
The balance of your holiday is due at least 6 weeks prior to holiday commencement. This should be paid by forwarding a cheque (payable to Mrs. Susan Dalton) to the address below. Non payment of the final balance when it becomes due will constitute cancellation of the holiday and forfeit of the deposit payment.

Arrival and Departure:
Guests may arrive at Gardener's Cottage any time after 5pm on their arrival date. The key can be collected from the owners at Millholme House, the adjoining property. Guests must vacate Gardener's Cottage and return the key to the owners by 10am on the day of departure.

Breakage Deposit:
When collecting the key a cheque for £50 per week should be handed to the owners (made payable to Mrs. Susan Dalton). The cheque will not be cashed unless there are any breakages or damage to the property and will be refunded within a week of your return provided that there is no damage. Any cost of repair or replacement items will be accounted for and deducted from your deposit prior to being refunded.

No pets (except Guide Dogs) are allowed in Gardener's Cottage, but there is a reputable kennels approximately 2 miles away. Cats cost £3 per 24 hours, dogs cost £6.50 per 24 hours. For further details and to book direct please contact Broadwater Kennels, Broadwater Farm, Bootle (01229)718482.

Gardener's Cottage has a strict "No Smoking" policy.

Cancellation Policy:
If you cancel your holiday more than 6 weeks before the arrival date the 25% deposit will not be refunded. If you cancel your holiday 4 - 6 weeks before the arrival date and the balance has been paid, 50% of the full amount will be refunded. If you cancel your holiday 2 - 4 weeks before the arrival date and the balance has been paid, 25% of the full amount will be refunded. If you cancel your holiday less than 2 weeks before the arrival date, there will be no refund. If for any unforeseen reason the owners of Gardener's Cottage have to cancel your holiday and cannot arrange an alternative, mutually convenient date, a full refund will be made.

Your booking is made as a consumer and you agree that the owners will not accept liability for expenses, costs, losses, claims or other sums that relate to any business however so suffered or incurred by you. The owners shall have no liability for death, personal injury or loss of property or damage to personal property, unless caused by their negligence.

Guests to Gardener's Cottage are responsible for arranging their own holiday insurance cover.

Data Protection:
For the purposes of the Data Protection Act 1998, Steve and Susan Dalton are the sole data controllers of all personal data provided to us from customers and prospective customers. All personal details will be kept private and stored securely. No details will be passed on to third parties.

Please send all correspondence and payments to the address below: Mrs. Susan Dalton, Millholme House, Bootle, Cumbria LA19 5UL.


Millholme House

Millholme House

Millholme House